FAQs

1. What is Maison Vemian’s return policy?

We want you to be completely satisfied with your purchase. Maison Vemian accepts returns within 30 days of purchase for a full refund or exchange. Items must be unworn, unwashed, and in their original condition with tags attached. Please visit our Returns and Exchanges page for more details.

2. How do I care for my Maison Vemian clothing?

We recommend washing all Maison Vemian clothing on a gentle cycle with cold water. Lay flat or hang to dry to maintain fabric quality. For more detailed care instructions, please refer to the care label on each garment.

3. How can I track my order?

Once your order has shipped, you’ll receive an email with tracking information. You can also track your order on our website under "Order History" in your account.

4. Do you offer international shipping?

Yes, Maison Vemian offers international shipping to most countries. Shipping rates and delivery times may vary depending on the destination. Please see our Shipping Information page for details.

5. How can I contact Maison Vemian customer support?

Our customer support team is available to help you! You can reach us via email at maisonvemian2024@gmail.com or through our contact form on the website.